City Adds Innovative Video Platform Pilot to Suite of Outreach Tools

Published on September 26, 2025

A screenshot of the Repd platform that the City has started piloting

Media Contact:
David Wolbrecht
Communications Program Manager
dwolbrecht@kirklandwa.gov

Staying informed about all things City of Kirkland just got a little easier. The City announces the launch of a pilot of its newest outreach tool to enhance transparency and engagement, Rep’d. Rep’d is an innovative video platform that allows City staff to quickly and easily share short, plain-language answers to community questions.

“Although the concept of online video is not new, the benefit of the Rep’d platform is that it provides a seamless way for community members to submit questions and for City staff to record answers all within the same interface,” said Kirkland Mayor Kelli Curtis. “This efficiency will support the City in being more responsive to community questions on urgent and persistent topics. The City is always seeking out new and better ways to keep our community informed and engaged, and Rep’d is another tool in the City’s ever-expanding toolbox to do just that.”

Rep’d builds on the City’s robust outreach system and is the latest addition to the City’s suite of tools. Recent additions to the City’s communications program include:

“The Kirklander,” a 12-page printed newsletter packed full of City programs and services that will be mailed to every address in Kirkland twice a year.
The “Ask Kirkland” website chatbot that provides real-time AI-powered responses to web user’s questions.
Dedicated Fire and Police Department accounts on Facebook and Instagram.
The “This Week in Kirkland” podcast that has been published every week for over two years.

More information on Rep’d, and the rest of the City’s communications portfolio, can be found on the City’s website at www.kirklandwa.gov/communications.