Familiarize yourself with where your water meter is located. In general, the meter box is located along the frontage of your property in a black plastic box.
Reading your meter is much like reading the odometer in your car. Most meters in the City have six digits and measure usage in cubic feet. For every 100 cubic feet of water used, the register will show that one unit of water has passed through the meter. For instance, if your meter shows a read of 0542/35, it means that 542 units and 35 cubic feet of water have been used since that meter was installed. When an additional 65 cubic feet of water is used, the register would read 0543/00 (one unit of water is equivalent to approximately 748 gallons).
If you suspect a leak, check to see if any of the dials (usually a red or silver triangle) is spinning when all uses of water in the house are turned off. For a more detailed explanation, please see water leak information.
It is also important to keep your meter box clear of debris, fences and shrubbery so that it is accessible to Water Division personnel. A good rule of thumb is at least three to five feet on all sides.
If it becomes necessary for you to shut the water off to your house or building for emergency reasons, simply use a crescent wrench and turn the shut off valve (technically called an angle stop) in a clock wise direction until the two eyelets line up. If the angle stop in your meter box does not have the eyelets, there should be an arrow stamped into the top of the valve. Turn the angle stop in the same manner until the arrow is pointing away from the meter.
As with your water meter box, it is also important to make sure that if there is a fire hydrant in front of your property, it too needs to be kept clear of debris, shrubs and other obstructions. This is critical for maintenance as well as emergency access for the fire department.