City Manager's Office

The City Manager's Office (CMO) is available to assist you in:

• Connecting you with the Kirkland City Council
• Building stronger, active neighborhoods
• Assisting your new or existing business to be successful
• Finding volunteer opportunities that meet your needs
• Keeping you informed and involved with the City
• Helping you get connected to the right department for customer service

The department is involved in various local regional initiatives:

• Totem Lake Business District Updates
• Cross Kirkland Corridor
• Tourism

Additionally, the City Manager’s Office coordinates with and supports several advisory boards and community-based networking groups:

• Kirkland Business Roundtable
• Kirkland Cultural Arts Commission
• Tourism Development Committee
• Kirkland Alliance of Neighborhoods

The City of Kirkland operates as a council-manager form of government. The City Manager serves as the professional administrator of the City and is responsible for coordinating all day-to-day operations. Implementation of the policies established by the City Council requires a close working relationship with community organizations, the private sector, and other governmental agencies. View the City of Kirkland profile for more information.

To stay informed:

• Read the latest news releases
• Read the latest city newsletter
• Subscribe to receive email updates
• Follow us on Twitter
• Watch Currently Kirkland

Kurt Triplett was hired in June of 2010 as Kirkland's fourth City Manager. As City Manager, Mr. Triplett administers and manages the City according to the mission, policies and budget adopted by the City Council. Mr. Triplett oversees the operation of 12 departments, over 600 employees, and over a $1 billion biennial budget.

Tracey Dunlap is Deputy City Manager of Operations at the City of Kirkland and functions as the City’s chief operating officer. She served as Kirkland’s Director of Finance & Administration from 2006 through 2014. Prior to joining Kirkland, she was a principal and shareholder in a regional financial and management consulting firm for 14 years. An industrial engineer registered in the state of Washington, she has worked with jurisdictions throughout the Northwest to develop and implement cost recovery and fee strategies, utility rates, and improve organizational efficiency and effectiveness. Tracey’s experience also includes working for a large defense contractor and a major financial institution. She has presented on a wide array of topics for organizations including WCCMA, WFOA, AWC, and others and served on the Municipal Resource and Services Center (MRSC) Board of Directors.

James Lopez is the Deputy City Manager for External Affairs at the City of Kirkland. As part of his duties with the City, Mr. Lopez is responsible for the administration of the City’s economic development, civic engagement, communications, and diversity, equity, inclusion, and belonging programs. Prior to becoming the Deputy City Manager for External Affairs, Mr. Lopez served as Assistant City Manager and Director of Human Resources and Performance Management for the City of Kirkland. Mr. Lopez has also served as Senior Advisor to the Deputy Secretary at the Department of Housing and Urban Development, Director of the Office of Strategic Planning and Performance Management for King County, and as Deputy Chief of Staff to King County Executive Ron Sims. Mr. Lopez holds an MPA from Harvard Kennedy School of Government and a JD from Case Western Reserve University.

Mr. Lopez was awarded the Washington City/County Management Association Outstanding Assistant Award in 2022.

City Manager's Office 425-587-3001
City Manager's Fax 425-587-3019
Switchboard 425-587-3000

City Manager
Kurt Triplett
425-587-3001 

Deputy City Manager for Operations
Tracey Dunlap
425-587-3243

Deputy City Manager for External Affairs
James Lopez
425-587-3212

Diversity, Equity, Inclusion, and Belonging Manager
Erika Mascorro
425-587-3108

Government Affairs Manager
Andreana Campbell, Interim
425-587-3009

Communications Program Manager
David Wolbrecht
425-587-3021

Economic Development Manager
Jen Davis Hayes
425-587-3038

Senior Community Engagement Coordinator
Daniel Lazo
425-587-3039

Senior Management Analyst
Vacant

Special Projects Coordinator - Tourism and Economic Development
Christian Switzer
425-587-3266

Special Projects Coordinator - Regional Affairs and Volunteer Program
Kate Ryan, Temporary
425-587-3011

Communications Program Coordinator - Public Safety
Angela Brown
425-587-3017

Communications Program Specialist
Vacant

Digital Content Specialist
Vacant

Community Engagement Coordinator 
Luana Hancock

Executive Assistant
Jasmin Krout
425-587-3007

Administrative Assistant
Abby Harrod
425-587-3016

The role of the City's Ombud Program is to review the decisions and actions of City personnel in any department. When a community member makes a complaint about a City staff person, the Ombud has the authority to evaluate the situation, document what occurred, and describe whether the situation fits into City policies, other applicable regulations, or expectations for constituent service. The Ombud has access to the City Attorney as well as any outside legal resources or other professional services required to fully investigate and evaluate the complaint.

Go to the Ombud Program Page