Utility Billing Payments (mailing address only)
P.O. Box 3865
Seattle, WA 98124-3865
To Pay Your Bill Online Click Here
Water, Sewer & Solid Waste Utility Rates for 2020
The Governor has issued Proclamation 20-23, pertaining to Utility Ratepayer Assistance and Preservation of Essential Services. The City of Kirkland is committed to keeping our customers connected to essential services during the COVID-19 pandemic emergency. If you are experiencing hardship as a result of the COVID-19 pandemic, you may be eligible for support, including long-term payment arrangements or bill assistance. This proclamation does not relieve customers from the obligation to pay for utility services.
The City of Kirkland is offering the opportunity to defer payment of utility bills for customers who are experiencing financial difficulties due to the COVID-19 pandemic.
To request a deferral on your bill, please contact the City of Kirkland Utility Billing Division via e-mail at firstname.lastname@example.org or via phone at 425-587-3150.
Kirkland is suspending all late fees, tag fees, and water shutoffs until 30 days after rescission of Governor’s Executive Order.
Utility charges are not being discounted or waived. Deferral of your utility bill allows the customer to delay payment of current charges.
Please pay what you can to avoid a large balance once the Governor’s Stay at Home Executive Order is rescinded and your next bill arrives.
If you are a renter, please notify the owner of your property that you are deferring payment of your utility bill at this time.
- Should you need assistance paying your bill, you can visit our Financial Assistance page to learn of agencies that can help.
Act to help families in need – pay extra on your utility bill
The City is seeing many Kirkland utility customers struggling to pay their utility bills. Next time you’re paying your utility (water/sewer) bill, add a little extra as a donation to Hopelink. Your contribution will be provided to families that need help paying their heating and utility bills. For more information on how to donate, call the Utility Billing Division at 425-587-3150. Should you need assistance from Hopelink, visit www.hopelink.org or call 425-889-7880.
The City of Kirkland offers reduced water, sewer and garbage rates for qualifying low income, single family residential customers who are 62 years or older, blind, disabled, or home kidney dialysis customers. To apply, go to the Senior and Disabled Rates page
Learn how to prevent seasonal flooding, how to adopt a storm drain, and how inclement weather affects trash service in our fall billing insert. be prepared for winter weather
Free Water Saving Items through Cascade Water Alliance. cascade water saving items
To read Kirkland's annual report of the quality of your drinking water click here. Annual Water Quality Report
There are a number of ways to set up your utility account to make payments, including online billing and phone payments. To read more about payment options and/or our billing policies, go to our Payment Instructions and Billing Policies page.
The information on our web pages is provided to help our customers better understand their City of Kirkland Utilities service. If you have further questions about your service, please contact the City of Kirkland Utility Department (425)-587-3150 or via the Our Kirkland portal.
The City provides the following utility services:
- Garbage, recycling, and yard waste collection
- Water and Sewer (not all neighborhoods)
Did you know:
- That our area receives less rainfall during July and August than Tucson, Arizona.
- When you water outdoors during the heat of the day, about 48% of the water evaporates.
- 86% of irrigation water in the Seattle area is used for residential landscapes, not for commercial watering.
Even in this rainy climate, water conservation is important. For more regarding water conservation, please contact Van Sheth at (425) 587-3907 or visit Cascade Water Alliance.
The following companies also provide utility services in the City of Kirkland:
Electricity and Natural Gas:
Puget Sound Energy
Water and sewer:
Northshore Utility District (Finn Hill and Kingsgate neighborhoods only)
Woodinville Water District (Eastern Kingsgate neighborhood only)