Please always write your account number on your check and include the bottom portion of the bill with your payment to assure correct posting to your account. Thank you in advance for your timely payment.
Utility Billing Statement Update
We are excited to introduce the newly enhanced utility bill for City of Kirkland residents! Customer bills have been updated with a refreshed layout and more detailed line items. The new design includes all the information you’re accustomed to, now presented in a more user-friendly and visually improved format.
Here’s what’s new:
- Payment Date Visibility
You can now see the exact day your last payment was received!
- Adjustment Details
Adjustments, including any fees or credits applied to your account since the last billing statement, are now clearly itemized.
- Simplified Current Charges
We previously listed “Additional Billings” separately on your statement. These have now been merged into Current Charges to simplify the layout and reduce confusion.
- Improved Water Meter Information
Water meter read details have been redesigned to make it easier to find meter-related information and understand your consumption usage.
- Redesigned Payment Stub
The coupon stub at the bottom of the statement has been reorganized. The Kirkland Cares Donation and Amount Paid fields are now grouped with the rest of the billing summary in a clear, list-style format.
We welcome your feedback!
If you have any comments or suggestions about the new utility billing statement, please email us at utilitybilling@kirklandwa.gov. We’re committed to continually improving how we present your billing information.
Thank you,
City of Kirkland Utility Billing Team
The City of Kirkland has recently updated its mailing address for payments. The new address is PO Box 3528, Seattle, WA 98124-3528. If you pay using bill pay via your bank or another third party processor, please update the mailing information to avoid delays in receipt of your payments.
Payments are due on the billing date shown on your statement and become delinquent 30 days from the billing date. A 10% late fee will be added on the 31st day. Additional bill notices will not be sent before the due date. Payments received after 3 p.m. on the due date will be credited to your account on the following day.
Property owners are responsible for all charges on utility bills. In certain cases, billings are made to the tenant or other designee. This alternate billing is for the convenience of the owner. If you are a tenant and receiving a bill, please be advised that a copy of any late notice will also be provided to the property owner or their designee. If you would like more information contact the Utility Billing Office at 425-587-3150 or by Email: utilitybilling@kirklandwa.gov or click here to find the alternate billing form(PDF, 332KB).