Pay a Utility Bill

Please always write your account number on your check and include the top portion of the bill with your payment to assure correct posting to your account.  Thank you in advance for your timely payment.

The City of Kirkland has recently updated its mailing address for payments. The new address is PO Box 3528, Seattle, WA 98124-3528. If you pay using bill pay via your bank or another third party processor, please update the mailing information to avoid delays in receipt of your payments.

Payments are due on the billing date shown on your statement and become delinquent 30 days from the billing date. A 10% late fee will be added on the 31st day. Additional bill notices will not be sent before the due date. Payments received after 3 p.m. on the due date will be credited to your account on the following day.


Our third party online billing service can process your utility payments (Paymentus).  This service can also send you Email notifications when a new bill is generated, and when a payment is made. You can either process one-time payments or recurring payments through Paymentus, and you can view a copy of your bill online. One-time payments post to your account within two business days.  Recurring payments process on your due date. Recurring payment options include credit card, debit card, and e-check. 

Step 1.Gather your information.

Your account number is on your utility bill.  You can pay either by credit card, debit card, or e-check.

If you do not know your account number contact us.

Step 2.Use the City's online utility payment service.

Either make a one time payment or create an account.

Make an online payment.

Step 3.You will receive an Email confirmation.

If you created an account with the utility payment service you can return to Paymentus to manage your account.


Allow 10 days for payment to reach City 
(mailing address only)

City of Kirkland Utility Billing
PO Box 3528
Seattle, WA 98124-3528


Direct Debit

The City of Kirkland offers two options for automatic payment of your utility bill.

Step 1.You can sign up for our autopay program online through our Paymentus website.

Step 2.We also offer automatic utility bill payment through our direct debit program. 

You may download the form(PDF, 102KB) , read the instructions, and return the completed application to our Utility Billing Dept.

You can Email the completed form to, or call 425-587-3150 with any questions.


Call our automated payment processing system at 1-855-498-9970

Please remember to have your account number handy.  You will need to input the entire account number including the three zeroes at the end, without the dash.

You are able to pay with Visa, Mastercard, or via E-Check.


In Person

Step 1.City Hall Drop Box 

Available all hours at City Hall main entrance at 123 5th Ave. (No cash, please)

Step 2.City Hall Utility Billing Counter

City Hall hours are Monday through Friday from 8 AM to 5 PM, except holidays.


Property owners are responsible for all charges on utility bills. In certain cases, billings are made to the tenant or other designee. This alternate billing is for the convenience of the owner. If you are a tenant and receiving a bill, please be advised that a copy of any late notice will also be provided to the property owner or their designee. If you would like more information contact the Utility Billing Office at 425-587-3150 or by Email: or click here to find the alternate billing form(PDF, 332KB).