Information Technology

Someone using wifi in the park


Smitha Krishnan
Director of Information Technology
Chief Information Officer

Admin: Danielle Giles

Smitha comes to the City of Kirkland with 15 years of experience in the public and private sector implementing large, complex IT systems and building high performing teams.  Before coming to IT, she was the Deputy Director in Finance and led the implementation of the City’s ERP System.  Prior to that, she worked for the City of Bellevue as a Senior IT Manager managing Software Development, GIS and Graphic Design service lines. 

Smitha holds dual Master’s degrees in Urban Planning and Civil Engineering from the University of Wisconsin, Milwaukee.  Smitha also holds several certifications such as a Certificate in GIS, ITIL 4 and Lean Six Sigma.

The Network & Operations Team is responsible for the City’s technology and data infrastructure, including telephone networks, personal computers and mobile devices. 

The Security & Service Management Team manages the technology Service Desk and the City’s security strategy assuring the integrity and security of City data, assets and information. 

The Enterprise Applications Team procures, maintains, and supports enterprise applications such as finance, payroll, utilities, permitting, public safety, parks/recreation systems, and the City’s intranet and website. 

The Spatial Systems Team procures, maintains, and supports the enterprise geo-spatial platform and asset/work management system, develops and supports location-based products and services, including integrations to key enterprise applications.       

The Digital Communications Team manages the City’s two public television stations, telecommunications franchising, and video and television programming. 


We deliver consistent and reliable IT services, solutions and products to the City of Kirkland community and staff, with a strong focus on customer engagement and support.