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Helpful Hints for Water Customers

The City of Kirkland Water Division has some helpful hints regarding your water service.

  1. Familiarize yourself with where your water meter is located. In general, the meter box is located along the frontage of your property in a black plastic box.
  2. Water Meter SmallReading your meter is much like reading the odometer in your car. Most meters in the City have six digits and measure usage in cubic feet. For every 100 cubic feet of water used, the register will show that one unit of water has passed through the meter. For instance, if your meter shows a read of 0542/35, it means that 542 units and 35 cubic feet of water have been used since that meter was installed. When an additional 65 cubic feet of water is used, the register would read 0543/00 (one unit of water is equivalent to approximately 748 gallons).
  3. If you suspect a leak, check to see if any of the dials (usually a red or silver triangle) is spinning when all uses of water in the house are turned off. For a more detailed explanation, please see water leak information.
  4. It is also important to keep your meter box clear of debris, fences and shrubbery so that it is accessible to Water Division personnel. A good rule of thumb is at least three to five feet on all sides.

Good Example: Bad Example:
METER BOX Good meter box small Bad Meter Box Small
  1. If it becomes necessary for you to shut the water off to your house or building for emergency reasons, simply use a crescent wrench and turn the shut off valve (technically called an angle stop) in a clock wise direction until the two eyelets line up. If the angle stop in your meter box does not have the eyelets, there should be an arrow stamped into the top of the valve. Turn the angle stop in the same manner until the arrow is pointing away from the meter.

Water Meter Shut-off Valve Water Meter Shut-off Valve 2
  1. As with your water meter box, it is also important to make sure that if there is a fire hydrant in front of your property, it too needs to be kept clear of debris, shrubs and other obstructions. This is critical for maintenance as well as emergency access for the fire department.

Good Example:

Bad Example:

Bad Example:

HYDRANT Fire Hydrant Small Bad Fire Hydrant Example 2 Bad Fire Hydrant Example

Helpful Suggestions and Links

Water Saving Suggestions
  • Wash full loads of dishes and clothes.
  • Fix leaking faucets.
  • Check toilets for leaks by placing a few drops of food coloring in the toilet tank. Wait a few minutes and if the color comes into the toilet bowl, the flapper is leaking and should be replaced.
  • Keep drinking water in the refrigerator to keep it cold rather than running the faucet.
  • Shorten your showers by a minute or two and save up to 1,800 gallons per person each year.
  • Minimize faucet use when brushing your teeth, shaving and washing dishes.
  • Use a shut-off nozzle on outdoor hoses.
  • Sweep driveways and patios instead of hosing them.
  • Wash your vehicle at a commercial car wash.
  • If you have an irrigation system, make sure it is in good working order at the beginning of the watering season. Run the system and check for line breaks, missing spray heads, and overspray onto pavement. Program the system run times to match current weather conditions (don’t water when it rains).
  • Consider plant water requirements when planning gardens and landscaping projects. Talk to your local nursery or landscaping service about plants that are drought tolerant.

For a complete list of water saving suggestions, visit Cascade Water Alliance's Conservation Tips.  If you have other water saving techniques that you use in your own home or business, please e-mail them to the Water Division

If you have a question regarding finding household leaks or trouble shooting why your water bill was high, please see Why Was My Water Bill High High

Public Works
123 5th Avenue, Kirkland WA 98033
T. 425-587-3800 | F. 425-587-3807
Mon-Fri, 8 a.m. to 5 p.m.

Operations & Maintenance
915 8th St, Kirkland WA 98033
T. 425-587-3900 24/7 | F. 425-587-3902
Mon-Fri, 6:30 a.m.-3:30 p.m.

General Inquiries - Contact us via the: 
Our Kirkland Customer Service Portal